Item arrived damaged?

All items are shipped with sturdy materials to keep things intact in transit, but anything is possible once out in the wild. I'd hate for you to have a damaged piece, so let's make this right.

Please include photos of the item from a few angles, photos of the packaging inside and out, and a quick note on what happened.

Hold onto the item and packaging until everything's sorted, as carriers sometimes ask to inspect.

Claims are reviewed within two business days. Replacements ship out when available; otherwise, a full refund.